Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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We highly recommend Mathis Air & Heat !! Great experience from beginning to end. We were looking for a complete replacement and we couldn’t be happier. We received a quote from Kerry. He is very helpful and knowledgeable. We received a reasonable price and a great financing option.

Wendi Gray
5
P

If you want a company who values integrity, honesty and value for your money, please call Mathis. Not only did I save almost 4K versus another quote, they also did the job in less than 8 hours. The other company told me it would take two days. I cannot think of enough accolades to describe the experience. I was a manager for many years and this company exemplified quality leadership, happy employees and quality for the money spent. Before you sign a contract with another company consider carefully and give Mathis a call. I believe you will be pleased, grateful and sleep easily when you go to bed.

Mary P.
Rowlett, TX
5

I had to replace my whole unit a few months ago. They gave me three options of units and had it installed in the same week. There was a problem with the electric but it’s an old house. The repair guy and the owner came over on a Saturday morning to get it fixed. Very pleased with the service and the price. I’d use them again in a heartbeat. They also offer financing, which is a lifesaver.

Erica Monk
5
D

I had to get a whole new system replaced in my new home. Everyone on the team was great. Christie was nice and patient with me. She had great communication the entire time. She gave me options and broke everything down for me. She even worked to get my new system installed ASAP, especially having a 4 week old in a house with no AC. Kerry also did a great job. He came out quickly to do the initial inspection, stayed in communication and made sure we were good the entire time. The whole process from choosing the system, setting up financing and installation was smooth, easy and stress free. And now I can enjoy AC just in time for summer to come.

Alyscia Durham
5

Mathis Air & Heat are the best in my opinion! We’ve had other companies take advantage of us, but Mathis is very honest and will not try to break your bank account! Thanks for always providing the best service!

Tina Griffin
5
S

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence
5

Clean install, great price. I’m a general contractor and have worked with a lot of subcontractors. Matt and Kerry are sharp guys and I’m glad I found them.

Mark Smith
5
D

From my first interaction with the company (making the appointment), they were very friendly and professional. They were on time for all appointments, thoroughly explained the work and all of my options, and pricing was competitive. They told me exactly what to expect in the performance of my new equipment. Overall one of the best, stress-free experiences I've had with a contractor. I highly recommend them!

Bonita D.
Dallas, TX
5

Kerry and his team did a great job. Everyone at Mathis was very friendly and they worked well around my work schedule which is an A+ in my books. Kerry was awesome, he answered all my crazy questions and walked us through step by step on what takes place with an install. Now my husband and I can enjoy the remaining of our summer stress free with our new HVAC system. Great job Mathis Air & Heat.

Amy Garcia
Dallas, TX
5

Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn’t concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system’s 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!

Steve & Peggy Johnson
5