Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I had to replace my whole unit a few months ago. They gave me three options of units and had it installed in the same week. There was a problem with the electric but it’s an old house. The repair guy and the owner came over on a Saturday morning to get it fixed. Very pleased with the service and the price. I’d use them again in a heartbeat. They also offer financing, which is a lifesaver.

Erica Monk
5

Kerry and his team did a great job on the install day. Even though it was a super rainy day, they didn’t track any mud in the house and were very respectful throughout the process. Their prices were the best we were able to find and they were great from beginning to end. Would definitely recommend them to others.

Will Whitehill
5

Arrived on time and delivered as promised.

Jimmy Flores
Dallas, TX
5
J

Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn’t concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system’s 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!

Peggy Huff Johnson
5

Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.

He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!

Kendale Hamlet
5
A

Excellent. They told us what to expect. On installation day that is what happened. The installers were polite and professional. Our home inside and out were left clean. The areas of our home that had always been difficult to cool now are totally comfortable. The new thermostat is so easy to operate and visually attractive. This was such a good experience we will continue to use Mathis Air & Heat

Sandra A.
5

Mathis Air & Heat are the best in my opinion! We’ve had other companies take advantage of us, but Mathis is very honest and will not try to break your bank account! Thanks for always providing the best service!

Tina Griffin
5

Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn’t concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system’s 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!

Steve & Peggy Johnson
5

We posted a need for a new HVAC system on Home Advisors. Several dealers reached out to us, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would definitely recommend Mathis to others without hesitation.

Barbara Cornelius
Richardson, TX
5
O

The team at Mathis was by far the most professional of all of the 4 companies we considered when replacing our HVAC system, from the owners (Matt and Christi), the salesman, to the techs. We received quotes ranging from the company that regularly advertises on TV to a smaller start up. Mathis pricing was fair and competitive. Plus, they gave us confidence in their knowledge. We highly recommend them for your HVAC needs. We will be signing a yearly maintenance agreement with them as well.

Van Orr
5