What Our Customer Say…
Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis Air and will use them for future maintenance.
We posted a need for a new HVAC system on Home Advisors. Several dealers reached out to us, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would definitely recommend Mathis to others without hesitation.
I think Mathis Air and Heat is great! I LOVE my new system. MATHIS Air and Heat were there on time, met the owner as the morning went on, the crew was very professional, especially in this August heat. I can tell an immediate difference in the feel of my house from both a cooling and humidity correcting stand point. The THERMOSTAT, by Nexia...LOL It's amazing! It tells me everything I need to know about the weather in North Texas even a 5 day forecast, let alone the wi-fi with the ability to program the temperature even if I'm not in the house. I appreciate the service and attention to detail that KERRY orchestrated to his crew; was also very surprised how fast they were in putting this new system in and hauling away the old one. I felt I got good price on this higher priced system. So THANKS MATHIS for outstanding service and helping me get what I wanted in a system that a will last me for YEARS!!!
Mathis Air and Heat are wonderful. I was having problems with my old Ac and I called them. Mrs Mathis really educated me on the phone and sent out their wonderful salesman Kerry. He diagnosed my problem and sold me a new AC system. My old system was 33 yrs old. Due to a cancellation they had they were able to install the next day. The installers were neat and very knowledgeable. They finished in a few hours and left my home just as neat as they found it. I would recommend them to any one and especially my family.
when I called home advisor, they were calling me right at the same time. they came out when they said they were coming, gave me a great quote, came out and installed 2 a/c units within 3-4 hours. they were very professional, courteous and would recommend them to anyone at any time for a/c service. AAAAAA++++ pros!!!