What Our Customer Say…
Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn't concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system's 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!
I had to replace my whole unit a few months ago. They gave me three options of units and had it installed in the same week. There was a problem with the electric but it's an old house. The repair guy and the owner came over on a Saturday morning to get it fixed. Very pleased with the service and the price. I'd use them again in a heartbeat. They also offer financing, which is a lifesaver.
I think Mathis Air and Heat is great! I LOVE my new system. MATHIS Air and Heat were there on time, met the owner as the morning went on, the crew was very professional, especially in this August heat. I can tell an immediate difference in the feel of my house from both a cooling and humidity correcting stand point. The THERMOSTAT, by Nexia...LOL It's amazing! It tells me everything I need to know about the weather in North Texas even a 5 day forecast, let alone the wi-fi with the ability to program the temperature even if I'm not in the house. I appreciate the service and attention to detail that KERRY orchestrated to his crew; was also very surprised how fast they were in putting this new system in and hauling away the old one. I felt I got good price on this higher priced system. So THANKS MATHIS for outstanding service and helping me get what I wanted in a system that a will last me for YEARS!!!
Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis Air and will use them for future maintenance.