Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

W

I received same day service. Sales representative stopped by my home between his other appointments. Our home owners insurance company (American Home Shield) had not responded to my request for service in five days. Mahis Air and Heat contacted me within a hour. We had been without air conditioner for five days. Mathis's sales representive called his office and arranged to have a new A/C installed that same day. The installers worked late to complete the install and the sales representive came by several times during the install to check on the progress, I would definitely recommend Mathis to my friends.

Edd W.
Plano, TX
5

I highly recommend Mathis Heat and Air. Their commitment to service, quality, and customers is unparalleled. Christi did a great job of coordinating new A/C install. Mathis was very responsive and reliable during the whole process. I trust and recommend this company. As an update, Mathis Air & Heat, is truly committed and responsive to customers. Christi provided free service of fixing drainage clog free of charge , because I gave a referral to my neighbor. Not my companies recognize customers in this way. Go with Mathis.

Victor Chen
Dallas, TX
5
A

Excellent. They told us what to expect. On installation day that is what happened. The installers were polite and professional. Our home inside and out were left clean. The areas of our home that had always been difficult to cool now are totally comfortable. The new thermostat is so easy to operate and visually attractive. This was such a good experience we will continue to use Mathis Air & Heat

Sandra A.
5

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis Air and will use them for future maintenance.

Judy & Al
Rockwall, TX
5

Clean install, great price. I’m a general contractor and have worked with a lot of subcontractors. Matt and Kerry are sharp guys and I’m glad I found them.

Mark Smith
5

Mathis Air has installed a few units on my properties. I am very pleased with their professionalism and quality installation. Service and knowledge are top notch!

Chris Vasquez
Plano, TX
5

Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.

He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!

Kendale Hamlet
5

Mathis Air & Heat is The Bomb in Dallas!!!! Need your air tuned up…..checked out……fixed…..call Mathis Air & Heat….I do EVERYTIME!!!!

David Granger
5
J

Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn’t concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system’s 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!

Peggy Huff Johnson
5

Mathis Air provides courteous service, very reliable and reasonably priced. A Very professional company.

Christi Mastin
5