Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

D

From my first interaction with the company (making the appointment), they were very friendly and professional. They were on time for all appointments, thoroughly explained the work and all of my options, and pricing was competitive. They told me exactly what to expect in the performance of my new equipment. Overall one of the best, stress-free experiences I've had with a contractor. I highly recommend them!

Bonita D.
Dallas, TX
5
P

If you want a company who values integrity, honesty and value for your money, please call Mathis. Not only did I save almost 4K versus another quote, they also did the job in less than 8 hours. The other company told me it would take two days. I cannot think of enough accolades to describe the experience. I was a manager for many years and this company exemplified quality leadership, happy employees and quality for the money spent. Before you sign a contract with another company consider carefully and give Mathis a call. I believe you will be pleased, grateful and sleep easily when you go to bed.

Mary P.
Rowlett, TX
5
S

Great company! I replaced the HVAC units in 2 homes. Their crew is polite and tidy and office staff is very friendly. I like to hear the company refer to their visits to the factories and that the employees have been there forever. You’ll get top notch work from these folks. Thank you!

Daphne Stidham
5
E

Matt your whole crew from start to finish made my ac replacement so easy. I am loving the clean cold air blowing thru my house. Y’all are AWESOME!!!

Donna Edgar
5
T

WOW! We are VERY, VERY happy with the Mathis Air & Heat LLC. We needed to replace our 25 years old A/C system and after extensive research we chose this company. We are glad that we found this honest and experienced people for our big project. Kerry was very knowledgeable and recommended us the best replacement option. Entire job was done in one day, the installers were very professional and after job they cleaned everything in and out. We couldn’t be happier with the quality of work we have received. The price was very reasonable and we look forward to having this company servicing our new system in coming years. If you want to replace your A/C system don’t look anymore. We highly recommend this company for your air and heating needs.

George T.
Richardson, TX
5

Mathis Air has installed a few units on my properties. I am very pleased with their professionalism and quality installation. Service and knowledge are top notch!

Chris Vasquez
Plano, TX
5
B

These guys are awesome. They carved out a way to see me on the same day I called, showed up when promised, fixed the issue in a half hour, were super reasonable on prices, and very informative with my 200 questions. Will definitely use them again!

Dustin Bickel
5

I had to replace my whole unit a few months ago. They gave me three options of units and had it installed in the same week. There was a problem with the electric but it’s an old house. The repair guy and the owner came over on a Saturday morning to get it fixed. Very pleased with the service and the price. I’d use them again in a heartbeat. They also offer financing, which is a lifesaver.

Erica Monk
5
P

They were great! It was easy to get them on the phone, set a time to do the work, and they showed up on time and quickly and politely fixed everything. I was impressed with their knowledge and quick work, tells me they’re not new to the business. I like some of their energy saving options they mentioned and was impressed with their knowledge about that also. I will definitely use their service again and will mention them to others.

McKinley P.
5
S

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence
5