Website Privacy Policy

This Privacy Policy is effective as of September 29, 2021.

Mathis Air & Heat is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at https://mathisair.com (the “Site”), and how we collect and use that information.

The terms “we,” “us,” and “our” refers to Mathis Air & Heat. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.

Use of this website, including all materials presented herein and all online services provided by Mathis Air & Heat, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

1) INFORMATION WE COLLECT

This Site only collects the personal information you voluntarily provide to us, which may include:

a) Contact Information: Your name, email address, phone number, company name, and location. This information is necessary for customers to request our services, ask questions, and receive relevant communications from us.

b) Subscription Information: Your first and last name, along with your email address, which allows us to subscribe you to our newsletter, SMS messaging, and/or other updates.

c) User Data: We collect data through Google Analytics and similar tools to better understand user behavior, improve our services, and enhance user experience on our site. This may include information such as your IP address, browser type, pages visited, and other usage statistics.

The information you provide is used to process transactions, book service calls, answer questions, send periodic emails and/or text messages, and improve the service we provide. We share your personal information only with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing our clients and visitors. These third parties are bound by confidentiality agreements and are required to keep your information secure. Your personal information will never be shared with unrelated third parties without your explicit consent.

If you choose to opt in to receive communications from us via email or SMS, your email address and phone number will be used exclusively for that purpose. We will not share your email address or phone number with any third parties unless it is necessary to fulfill your requests or required by law.

2) ACTIVITY

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.

Along these activities we utilize Google Analytics, a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of the Site, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

3) COOKIES

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. The Site does not respond to Do Not Track signals sent by your browser.

4) THIRD PARTY LINKS

The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.

5) SECURITY

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

6) CHILDREN

To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

7) CHANGES TO THIS POLICY

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.