Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

JE

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis AIr and will use them for future maintenance.

Judi E.
Rockwall, TX

Mathis has superb customer service (Christi is awesome!), and they are dependable with competitive pricing.

Christina Gonzalez
SA

Excellent. They told us what to expect. On installation day that is what happened. The installers were polite and professional. Our home inside and out were left clean. The areas of our home that had always been difficult to cool now are totally comfortable. The new thermostat is so easy to operate and visually attractive. This was such a good experience we will continue to use Mathis Air & Heat

Sandra A.

Mathis just installed our new heating and air conditioning system. The technicians were on time and did a professional job. I will recommend them to my friends and family.

Jerry Graves
ES

We have a yearly contract with them to come out twice a year. We have been using them a long time. They are quick to come when we need them. We are at the top of the list if we have a problem. They will come at 10 o’clock at night. The owner usually comes and we have no problems.

Edward S.
JM

Kerry Head came out the day after I called and was on time. Kerry was extremely professional, pleasant, courteous and knowledgeable. Unlike the two other vendors from which I requested quotes, Kerry did not try to sell me equipment that I did not need. I was/am extremely pleased with the overall experience of having to replace my entire system. The installer was equally professional and pleasant. He did not rush to get the job done, but rather took his time to make sure everything was done correctly. I could not have asked for a more attentive and professional group of people. I highly recommend Mathis Air & Heat!

Jacob M.

Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.

He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!

Kendale Hamlet

Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn’t concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system’s 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!

Steve & Peggy Johnson

Kerry and his team did a great job. Everyone at Mathis was very friendly and they worked well around my work schedule which is an A+ in my books. Kerry was awesome, he answered all my crazy questions and walked us through step by step on what takes place with an install. Now my husband and I can enjoy the remaining of our summer stress free with our new HVAC system. Great job Mathis Air & Heat.

Amy Garcia
Dallas, TX

Arrived on time and delivered as promised.

Jimmy Flores
Dallas, TX