Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

MM

We are new customers with only our first maintenance visit completed, but I’m impressed so far! Really like the fact that they had so many good reviews and are locally owned and operated.

Marlee M

Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.

He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!

Kendale Hamlet

Mathis Air and Heat is the best deal in town. In May 2018 I bought an entire new system at less than half of competitors price. In January 2019, unit stopped heating. Matt Mathis came to our house and fixed the problem. He responded to our call in less than two hours. He also connected me to my phone so I can control my thermostat by phone. I highly recommend Mathis Air & Heat. He told me of other service (ie security cameras) I was under no pressure to purchase , just informed. I’m totally satisfied ????

Benjamin Chambless

I highly recommend Mathis Heat and Air. Their commitment to service, quality, and customers is unparalleled. Christi did a great job of coordinating new A/C install. Mathis was very responsive and reliable during the whole process. I trust and recommend this company. As an update, Mathis Air & Heat, is truly committed and responsive to customers. Christi provided free service of fixing drainage clog free of charge , because I gave a referral to my neighbor. Not my companies recognize customers in this way. Go with Mathis.

Victor Chen
Dallas, TX

We posted a need for a new HVAC system on Home Advisors. Several dealers reached out to us, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would definitely recommend Mathis to others without hesitation.

Barbara Cornelius
Richardson, TX
AD

I had to get a whole new system replaced in my new home. Everyone on the team was great. Christie was nice and patient with me. She had great communication the entire time. She gave me options and broke everything down for me. She even worked to get my new system installed ASAP, especially having a 4 week old in a house with no AC. Kerry also did a great job. He came out quickly to do the initial inspection, stayed in communication and made sure we were good the entire time. The whole process from choosing the system, setting up financing and installation was smooth, easy and stress free. And now I can enjoy AC just in time for summer to come.

Alyscia Durham

Kerry was professional, informative, and helped solve our A/C issues. We look forward to using Mathis for our HVAC maintenance going forward!

Nick Novy
JE

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis AIr and will use them for future maintenance.

Judi E.
Rockwall, TX
BD

From my first interaction with the company (making the appointment), they were very friendly and professional. They were on time for all appointments, thoroughly explained the work and all of my options, and pricing was competitive. They told me exactly what to expect in the performance of my new equipment. Overall one of the best, stress-free experiences I've had with a contractor. I highly recommend them!

Bonita D.
Dallas, TX
DD

If you air and looking for someone that’s fair I recommend Mathis Air

Doc Day