Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Mathis Air and Heat is the best deal in town. In May 2018 I bought an entire new system at less than half of competitors price. In January 2019, unit stopped heating. Matt Mathis came to our house and fixed the problem. He responded to our call in less than two hours. He also connected me to my phone so I can control my thermostat by phone. I highly recommend Mathis Air & Heat. He told me of other service (ie security cameras) I was under no pressure to purchase , just informed. I’m totally satisfied ????

Benjamin Chambless
5
C

We needed a new HVAC system, ours was 22 years old and was shot. We got bids from 3 different companies, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would give them a 5 star rating if it weren’t for the bit of rework that needed to be taken care. We would definitely recommend Mathis to others without hesitation.

Barbara C.
5
A

Excellent. They told us what to expect. On installation day that is what happened. The installers were polite and professional. Our home inside and out were left clean. The areas of our home that had always been difficult to cool now are totally comfortable. The new thermostat is so easy to operate and visually attractive. This was such a good experience we will continue to use Mathis Air & Heat

Sandra A.
5

Mathis Air and Heat are wonderful. I was having problems with my old Ac and I called them. Mrs Mathis really educated me on the phone and sent out their wonderful salesman Kerry. He diagnosed my problem and sold me a new AC system. My old system was 33 yrs old. Due to a cancellation they had they were able to install the next day. The installers were neat and very knowledgeable. They finished in a few hours and left my home just as neat as they found it. I would recommend them to any one and especially my family.

Nancy Fowler
Addison, TX
5
P

They were great! It was easy to get them on the phone, set a time to do the work, and they showed up on time and quickly and politely fixed everything. I was impressed with their knowledge and quick work, tells me they’re not new to the business. I like some of their energy saving options they mentioned and was impressed with their knowledge about that also. I will definitely use their service again and will mention them to others.

McKinley P.
5
D

From my first interaction with the company (making the appointment), they were very friendly and professional. They were on time for all appointments, thoroughly explained the work and all of my options, and pricing was competitive. They told me exactly what to expect in the performance of my new equipment. Overall one of the best, stress-free experiences I've had with a contractor. I highly recommend them!

Bonita D.
Dallas, TX
5
S

We have a yearly contract with them to come out twice a year. We have been using them a long time. They are quick to come when we need them. We are at the top of the list if we have a problem. They will come at 10 o’clock at night. The owner usually comes and we have no problems.

Edward S.
5

Arrived on time and delivered as promised.

Jimmy Flores
Dallas, TX
5
s

I appreciated working with a local, family owned business. The right balance of professionalism and informality that allowed the team to build trust and a rapport. They were transparent with what the problem was, listened to our needs and gave us several options to consider. I didn’t feel over sold or scammed or under any high pressure sales techniques.

john shaffer
W

I received same day service. Sales representative stopped by my home between his other appointments. Our home owners insurance company (American Home Shield) had not responded to my request for service in five days. Mahis Air and Heat contacted me within a hour. We had been without air conditioner for five days. Mathis's sales representive called his office and arranged to have a new A/C installed that same day. The installers worked late to complete the install and the sales representive came by several times during the install to check on the progress, I would definitely recommend Mathis to my friends.

Edd W.
Plano, TX
5