Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Mathis Air and Heat is the best deal in town. In May 2018 I bought an entire new system at less than half of competitors price. In January 2019, unit stopped heating. Matt Mathis came to our house and fixed the problem. He responded to our call in less than two hours. He also connected me to my phone so I can control my thermostat by phone. I highly recommend Mathis Air & Heat. He told me of other service (ie security cameras) I was under no pressure to purchase , just informed. I’m totally satisfied ????

Benjamin Chambless

Kerry and his team did a great job. Everyone at Mathis was very friendly and they worked well around my work schedule which is an A+ in my books. Kerry was awesome, he answered all my crazy questions and walked us through step by step on what takes place with an install. Now my husband and I can enjoy the remaining of our summer stress free with our new HVAC system. Great job Mathis Air & Heat.

Amy Garcia
Dallas, TX

I think Mathis Air and Heat is great! I LOVE my new system. MATHIS Air and Heat were there on time, met the owner as the morning went on, the crew was very professional, especially in this August heat. I can tell an immediate difference in the feel of my house from both a cooling and humidity correcting stand point. The THERMOSTAT, by Nexia…LOL It’s amazing! It tells me everything I need to know about the weather in North Texas even a 5 day forecast, let alone the wi-fi with the ability to program the temperature even if I’m not in the house. I appreciate the service and attention to detail that KERRY orchestrated to his crew; was also very surprised how fast they were in putting this new system in and hauling away the old one. I felt I got good price on this higher priced system. So THANKS MATHIS for outstanding service and helping me get what I wanted in a system that a will last me for YEARS!!!

Leza Mesiah
Dallas, TX

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis Air and will use them for future maintenance.

Judy & Al
Rockwall, TX
JM

Kerry Head came out the day after I called and was on time. Kerry was extremely professional, pleasant, courteous and knowledgeable. Unlike the two other vendors from which I requested quotes, Kerry did not try to sell me equipment that I did not need. I was/am extremely pleased with the overall experience of having to replace my entire system. The installer was equally professional and pleasant. He did not rush to get the job done, but rather took his time to make sure everything was done correctly. I could not have asked for a more attentive and professional group of people. I highly recommend Mathis Air & Heat!

Jacob M.

I appreciated working with a local, family owned business. The right balance of professionalism and informality that allowed the team to build trust and a rapport. They were transparent with what the problem was, listened to our needs and gave us several options to consider. I didn’t feel over sold or scammed or under any high pressure sales techniques.

John Shaffer

I highly recommend Mathis Heat and Air. Their commitment to service, quality, and customers is unparalleled. Christi did a great job of coordinating new A/C install. Mathis was very responsive and reliable during the whole process. I trust and recommend this company. As an update, Mathis Air & Heat, is truly committed and responsive to customers. Christi provided free service of fixing drainage clog free of charge , because I gave a referral to my neighbor. Not my companies recognize customers in this way. Go with Mathis.

Victor Chen
Dallas, TX
DS

Overall great experience. Kerry communicated everything very well. We needed a replacement for one of our units and he listened to what we wanted and provided several options to review. He explained the different payment options as well as a cash option. He gave us a couple of dates to choose from for them to come out to install. Everything was very smooth. His crew was on time and very professional. We’ll continue to use Mathis in the future.

Dawn Stevens
AD

I had to get a whole new system replaced in my new home. Everyone on the team was great. Christie was nice and patient with me. She had great communication the entire time. She gave me options and broke everything down for me. She even worked to get my new system installed ASAP, especially having a 4 week old in a house with no AC. Kerry also did a great job. He came out quickly to do the initial inspection, stayed in communication and made sure we were good the entire time. The whole process from choosing the system, setting up financing and installation was smooth, easy and stress free. And now I can enjoy AC just in time for summer to come.

Alyscia Durham
DE

Matt your whole crew from start to finish made my ac replacement so easy. I am loving the clean cold air blowing thru my house. Y’all are AWESOME!!!

Donna Edgar