Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

T

WOW! We are VERY, VERY happy with the Mathis Air & Heat LLC. We needed to replace our 25 years old A/C system and after extensive research we chose this company. We are glad that we found this honest and experienced people for our big project. Kerry was very knowledgeable and recommended us the best replacement option. Entire job was done in one day, the installers were very professional and after job they cleaned everything in and out. We couldn’t be happier with the quality of work we have received. The price was very reasonable and we look forward to having this company servicing our new system in coming years. If you want to replace your A/C system don’t look anymore. We highly recommend this company for your air and heating needs.

Lydia Troup
P

They were great! It was easy to get them on the phone, set a time to do the work, and they showed up on time and quickly and politely fixed everything. I was impressed with their knowledge and quick work, tells me they’re not new to the business. I like some of their energy saving options they mentioned and was impressed with their knowledge about that also. I will definitely use their service again and will mention them to others.

McKinley P.
5
D

I had to get a whole new system replaced in my new home. Everyone on the team was great. Christie was nice and patient with me. She had great communication the entire time. She gave me options and broke everything down for me. She even worked to get my new system installed ASAP, especially having a 4 week old in a house with no AC. Kerry also did a great job. He came out quickly to do the initial inspection, stayed in communication and made sure we were good the entire time. The whole process from choosing the system, setting up financing and installation was smooth, easy and stress free. And now I can enjoy AC just in time for summer to come.

Alyscia Durham
5

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis Air and will use them for future maintenance.

Judy & Al
Rockwall, TX
5
S

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence
5
M

Kerry Head came out the day after I called and was on time. Kerry was extremely professional, pleasant, courteous and knowledgeable. Unlike the two other vendors from which I requested quotes, Kerry did not try to sell me equipment that I did not need. I was/am extremely pleased with the overall experience of having to replace my entire system. The installer was equally professional and pleasant. He did not rush to get the job done, but rather took his time to make sure everything was done correctly. I could not have asked for a more attentive and professional group of people. I highly recommend Mathis Air & Heat!

Jacob M.
5

when I called home advisor, they were calling me right at the same time. they came out when they said they were coming, gave me a great quote, came out and installed 2 a/c units within 3-4 hours. they were very professional, courteous and would recommend them to anyone at any time for a/c service. AAAAAA++++ pros!!!

Debbie Donaldson
Mesquite, TX
5
E

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis AIr and will use them for future maintenance.

Judi E.
Rockwall, TX
5

Mathis Air and Heat was very professional and one of the best competitively priced for a variable air system for an 18 seer rated system. I met with 4 specific Air and Heat companies, and Mathis was the best hands down. I highly recommend them for any Air and Heat needs for your home.

Lane Parrish
Forney, TX
5

Mathis Air & Heat is The Bomb in Dallas!!!! Need your air tuned up…..checked out……fixed…..call Mathis Air & Heat….I do EVERYTIME!!!!

David Granger
5