Testimonials
I appreciated working with a local, family owned business. The right balance of professionalism and informality that allowed the team to build trust and a rapport. They were transparent with what the problem was, listened to our needs and gave us several options to consider. I didn’t feel over sold or scammed or under any high pressure sales techniques.
Mathis has superb customer service (Christi is awesome!), and they are dependable with competitive pricing.
Kerry and his team did a great job. Everyone at Mathis was very friendly and they worked well around my work schedule which is an A+ in my books. Kerry was awesome, he answered all my crazy questions and walked us through step by step on what takes place with an install. Now my husband and I can enjoy the remaining of our summer stress free with our new HVAC system. Great job Mathis Air & Heat.
Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.
He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!
We needed a new HVAC system, ours was 22 years old and was shot. We got bids from 3 different companies, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would give them a 5 star rating if it weren’t for the bit of rework that needed to be taken care. We would definitely recommend Mathis to others without hesitation.
when I called home advisor, they were calling me right at the same time. they came out when they said they were coming, gave me a great quote, came out and installed 2 a/c units within 3-4 hours. they were very professional, courteous and would recommend them to anyone at any time for a/c service. AAAAAA++++ pros!!!
Kerry and his team did a great job on the install day. Even though it was a super rainy day, they didn’t track any mud in the house and were very respectful throughout the process. Their prices were the best we were able to find and they were great from beginning to end. Would definitely recommend them to others.
Kerry was very helpful and fixed my problems quickly and gave a detailed description of what it was that he fixed… in the future mathis will be my first choice definitely will be referred to anyone in need of good affordable service.
We have a yearly contract with them to come out twice a year. We have been using them a long time. They are quick to come when we need them. We are at the top of the list if we have a problem. They will come at 10 o’clock at night. The owner usually comes and we have no problems.
I think Mathis Air and Heat is great! I LOVE my new system. MATHIS Air and Heat were there on time, met the owner as the morning went on, the crew was very professional, especially in this August heat. I can tell an immediate difference in the feel of my house from both a cooling and humidity correcting stand point. The THERMOSTAT, by Nexia…LOL It’s amazing! It tells me everything I need to know about the weather in North Texas even a 5 day forecast, let alone the wi-fi with the ability to program the temperature even if I’m not in the house. I appreciate the service and attention to detail that KERRY orchestrated to his crew; was also very surprised how fast they were in putting this new system in and hauling away the old one. I felt I got good price on this higher priced system. So THANKS MATHIS for outstanding service and helping me get what I wanted in a system that a will last me for YEARS!!!