Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Mathis Air and Heat are wonderful. I was having problems with my old Ac and I called them. Mrs Mathis really educated me on the phone and sent out their wonderful salesman Kerry. He diagnosed my problem and sold me a new AC system. My old system was 33 yrs old. Due to a cancellation they had they were able to install the next day. The installers were neat and very knowledgeable. They finished in a few hours and left my home just as neat as they found it. I would recommend them to any one and especially my family.

Nancy Fowler
Addison, TX

Kerry and his team did a great job on the install day. Even though it was a super rainy day, they didn’t track any mud in the house and were very respectful throughout the process. Their prices were the best we were able to find and they were great from beginning to end. Would definitely recommend them to others.

Will Whitehill
AD

I had to get a whole new system replaced in my new home. Everyone on the team was great. Christie was nice and patient with me. She had great communication the entire time. She gave me options and broke everything down for me. She even worked to get my new system installed ASAP, especially having a 4 week old in a house with no AC. Kerry also did a great job. He came out quickly to do the initial inspection, stayed in communication and made sure we were good the entire time. The whole process from choosing the system, setting up financing and installation was smooth, easy and stress free. And now I can enjoy AC just in time for summer to come.

Alyscia Durham
KP

Mathis air conditioning is the best when you need knowledge and experience for a system. My older home’s central system was added to the house 30 years after it was built with piecemeal equipment and wiring (no inspection necessary for electrical in my neck of the world). It’s a beast of a vintage venting system with archaic thermostats here and there. Mathis is the only Company that has been able to come right in and work on the issue without giving a blank look and saying, “l have never seen this before?”. I have used them for 15 years now and it hasn’t changed when it comes to knowledge and professionalism. I’m sure something could and has phazed them over the years on job sites , but l can’t imagine a set-up Scarier than mine. Speaking of scary, there’s nothing scarier than an a/c system being down to me. I have MS and heat causes a serious down time. Mathis is always responsive to this and is the only company l have trusted for upgrades (including thermostat!). Christi, on dispatch, fields the calls and the parts and accessories research, and is herself very knowledgeable and practical. She is also friendly and has the reassuring voice you want to hear when a system goes down in the Texas summer! I would never hesitate to recommend Mathis to anyone.

Kelly Pegg

I appreciated working with a local, family owned business. The right balance of professionalism and informality that allowed the team to build trust and a rapport. They were transparent with what the problem was, listened to our needs and gave us several options to consider. I didn’t feel over sold or scammed or under any high pressure sales techniques.

John Shaffer

Kerry was professional, informative, and helped solve our A/C issues. We look forward to using Mathis for our HVAC maintenance going forward!

Nick Novy
CD

We were using another HVAC vendor at our office and our electric bill was out of sight. We asked the other people to replace our old thermostats and were told they couldn’t until we purchased a new unit. I called Mathis for help. Mathis has been our HVAC go-to for almost a decade for our home and done top-notch work. Mathis came and did a full evaluation of our six AC units in my office building, helped us eliminate one because it wasn’t needed any longer, and installed five new thermostats. Within a month, my electric bill went from $2000 to less then $500 and has leveled out at $600-700 a month. Their help will end up saving me thousands of dollars just this year. I recommend them to everyone I know that needs HVAC help – residential or commercial.

New customer review, posted within the last 2 monthsChristi Daughenbaugh
CD

We were using another HVAC vendor at our office and our electric bill was out of sight. We asked the other people to replace our old thermostats and were told they couldn’t until we purchased a new unit. I called Mathis for help. Mathis has been our HVAC go-to for almost a decade for our home and done top-notch work. Mathis came and did a full evaluation of our six AC units in my office building, helped us eliminate one because it wasn’t needed any longer, and installed five new thermostats. Within a month, my electric bill went from $2000 to less then $500 and has leveled out at $600-700 a month. Their help will end up saving me thousands of dollars just this year. I recommend them to everyone I know that needs HVAC help – residential or commercial.

New customer review, posted within the last 2 monthsChristi Daughenbaugh

Mathis Air & Heat are the best in my opinion! We’ve had other companies take advantage of us, but Mathis is very honest and will not try to break your bank account! Thanks for always providing the best service!

Tina Griffin
DB

These guys are awesome. They carved out a way to see me on the same day I called, showed up when promised, fixed the issue in a half hour, were super reasonable on prices, and very informative with my 200 questions. Will definitely use them again!

Dustin Bickel