Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

MP

They were great! It was easy to get them on the phone, set a time to do the work, and they showed up on time and quickly and politely fixed everything. I was impressed with their knowledge and quick work, tells me they’re not new to the business. I like some of their energy saving options they mentioned and was impressed with their knowledge about that also. I will definitely use their service again and will mention them to others.

McKinley P.

Clean install, great price. I’m a general contractor and have worked with a lot of subcontractors. Matt and Kerry are sharp guys and I’m glad I found them.

Mark Smith

I appreciated working with a local, family owned business. The right balance of professionalism and informality that allowed the team to build trust and a rapport. They were transparent with what the problem was, listened to our needs and gave us several options to consider. I didn’t feel over sold or scammed or under any high pressure sales techniques.

John Shaffer

Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.

He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!

Kendale Hamlet
YS

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence
DS

Overall great experience. Kerry communicated everything very well. We needed a replacement for one of our units and he listened to what we wanted and provided several options to review. He explained the different payment options as well as a cash option. He gave us a couple of dates to choose from for them to come out to install. Everything was very smooth. His crew was on time and very professional. We’ll continue to use Mathis in the future.

Dawn Stevens
DE

Matt your whole crew from start to finish made my ac replacement so easy. I am loving the clean cold air blowing thru my house. Y’all are AWESOME!!!

Donna Edgar
MP

If you want a company who values integrity, honesty and value for your money, please call Mathis. Not only did I save almost 4K versus another quote, they also did the job in less than 8 hours. The other company told me it would take two days. I cannot think of enough accolades to describe the experience. I was a manager for many years and this company exemplified quality leadership, happy employees and quality for the money spent. Before you sign a contract with another company consider carefully and give Mathis a call. I believe you will be pleased, grateful and sleep easily when you go to bed.

Mary P.
Rowlett, TX

Mathis just installed our new heating and air conditioning system. The technicians were on time and did a professional job. I will recommend them to my friends and family.

Jerry Graves

The owners are awesome!

Jessica Crowsey