Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

MP

If you want a company who values integrity, honesty and value for your money, please call Mathis. Not only did I save almost 4K versus another quote, they also did the job in less than 8 hours. The other company told me it would take two days. I cannot think of enough accolades to describe the experience. I was a manager for many years and this company exemplified quality leadership, happy employees and quality for the money spent. Before you sign a contract with another company consider carefully and give Mathis a call. I believe you will be pleased, grateful and sleep easily when you go to bed.

Mary P.
Rowlett, TX

Mathis Air provides courteous service, very reliable and reasonably priced. A Very professional company.

Christi Mastin

Mathis Air has installed a few units on my properties. I am very pleased with their professionalism and quality installation. Service and knowledge are top notch!

Chris Vasquez
Plano, TX
YS

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence
DS

Overall great experience. Kerry communicated everything very well. We needed a replacement for one of our units and he listened to what we wanted and provided several options to review. He explained the different payment options as well as a cash option. He gave us a couple of dates to choose from for them to come out to install. Everything was very smooth. His crew was on time and very professional. We’ll continue to use Mathis in the future.

Dawn Stevens
DB

These guys are awesome. They carved out a way to see me on the same day I called, showed up when promised, fixed the issue in a half hour, were super reasonable on prices, and very informative with my 200 questions. Will definitely use them again!

Dustin Bickel
JE

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis AIr and will use them for future maintenance.

Judi E.
Rockwall, TX

Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.

He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!

Kendale Hamlet

very professional; very knowledgeable; installers very neat; no surprises work explained in detail. Recommend highly

Frank Crone
Rowlett, TX
MP

They were great! It was easy to get them on the phone, set a time to do the work, and they showed up on time and quickly and politely fixed everything. I was impressed with their knowledge and quick work, tells me they’re not new to the business. I like some of their energy saving options they mentioned and was impressed with their knowledge about that also. I will definitely use their service again and will mention them to others.

McKinley P.