Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Mathis just installed our new heating and air conditioning system. The technicians were on time and did a professional job. I will recommend them to my friends and family.

Jerry Graves

Mathis Air and Heat are wonderful. I was having problems with my old Ac and I called them. Mrs Mathis really educated me on the phone and sent out their wonderful salesman Kerry. He diagnosed my problem and sold me a new AC system. My old system was 33 yrs old. Due to a cancellation they had they were able to install the next day. The installers were neat and very knowledgeable. They finished in a few hours and left my home just as neat as they found it. I would recommend them to any one and especially my family.

Nancy Fowler
Addison, TX
KP

Mathis air conditioning is the best when you need knowledge and experience for a system. My older home’s central system was added to the house 30 years after it was built with piecemeal equipment and wiring (no inspection necessary for electrical in my neck of the world). It’s a beast of a vintage venting system with archaic thermostats here and there. Mathis is the only Company that has been able to come right in and work on the issue without giving a blank look and saying, “l have never seen this before?”. I have used them for 15 years now and it hasn’t changed when it comes to knowledge and professionalism. I’m sure something could and has phazed them over the years on job sites , but l can’t imagine a set-up Scarier than mine. Speaking of scary, there’s nothing scarier than an a/c system being down to me. I have MS and heat causes a serious down time. Mathis is always responsive to this and is the only company l have trusted for upgrades (including thermostat!). Christi, on dispatch, fields the calls and the parts and accessories research, and is herself very knowledgeable and practical. She is also friendly and has the reassuring voice you want to hear when a system goes down in the Texas summer! I would never hesitate to recommend Mathis to anyone.

New customer review, posted within the last 2 monthsKelly Pegg
YS

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence

Mathis Air and Heat is the best deal in town. In May 2018 I bought an entire new system at less than half of competitors price. In January 2019, unit stopped heating. Matt Mathis came to our house and fixed the problem. He responded to our call in less than two hours. He also connected me to my phone so I can control my thermostat by phone. I highly recommend Mathis Air & Heat. He told me of other service (ie security cameras) I was under no pressure to purchase , just informed. I’m totally satisfied ????

Benjamin Chambless
LT

WOW! We are VERY, VERY happy with the Mathis Air & Heat LLC. We needed to replace our 25 years old A/C system and after extensive research we chose this company. We are glad that we found this honest and experienced people for our big project. Kerry was very knowledgeable and recommended us the best replacement option. Entire job was done in one day, the installers were very professional and after job they cleaned everything in and out. We couldn’t be happier with the quality of work we have received. The price was very reasonable and we look forward to having this company servicing our new system in coming years. If you want to replace your A/C system don’t look anymore. We highly recommend this company for your air and heating needs.

Lydia Troup
DE

Matt your whole crew from start to finish made my ac replacement so easy. I am loving the clean cold air blowing thru my house. Y’all are AWESOME!!!

Donna Edgar
DS

Great company! I replaced the HVAC units in 2 homes. Their crew is polite and tidy and office staff is very friendly. I like to hear the company refer to their visits to the factories and that the employees have been there forever. You’ll get top notch work from these folks. Thank you!

Daphne Stidham
GT

WOW! We are VERY, VERY happy with the Mathis Air & Heat LLC. We needed to replace our 25 years old A/C system and after extensive research we chose this company. We are glad that we found this honest and experienced people for our big project. Kerry was very knowledgeable and recommended us the best replacement option. Entire job was done in one day, the installers were very professional and after job they cleaned everything in and out. We couldn’t be happier with the quality of work we have received. The price was very reasonable and we look forward to having this company servicing our new system in coming years. If you want to replace your A/C system don’t look anymore. We highly recommend this company for your air and heating needs.

George T.
Richardson, TX