Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Kerry and his team did a great job. Everyone at Mathis was very friendly and they worked well around my work schedule which is an A+ in my books. Kerry was awesome, he answered all my crazy questions and walked us through step by step on what takes place with an install. Now my husband and I can enjoy the remaining of our summer stress free with our new HVAC system. Great job Mathis Air & Heat.

Amy Garcia
Dallas, TX
5

Arrived on time and delivered as promised.

Jimmy Flores
Dallas, TX
5

Mathis Air & Heat are the best in my opinion! We’ve had other companies take advantage of us, but Mathis is very honest and will not try to break your bank account! Thanks for always providing the best service!

Tina Griffin
5
C

We needed a new HVAC system, ours was 22 years old and was shot. We got bids from 3 different companies, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would give them a 5 star rating if it weren’t for the bit of rework that needed to be taken care. We would definitely recommend Mathis to others without hesitation.

Barbara C.
5
s

I appreciated working with a local, family owned business. The right balance of professionalism and informality that allowed the team to build trust and a rapport. They were transparent with what the problem was, listened to our needs and gave us several options to consider. I didn’t feel over sold or scammed or under any high pressure sales techniques.

john shaffer
E

Matt your whole crew from start to finish made my ac replacement so easy. I am loving the clean cold air blowing thru my house. Y’all are AWESOME!!!

Donna Edgar
5

Mathis has superb customer service (Christi is awesome!), and they are dependable with competitive pricing.

Christina Gonzalez
5
S

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence
5
S

Great company! I replaced the HVAC units in 2 homes. Their crew is polite and tidy and office staff is very friendly. I like to hear the company refer to their visits to the factories and that the employees have been there forever. You’ll get top notch work from these folks. Thank you!

Daphne Stidham
5

The owners are awesome!

Jessica Crowsey
5