Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Mathis has superb customer service (Christi is awesome!), and they are dependable with competitive pricing.
If you air and looking for someone that’s fair I recommend Mathis Air
These guys are awesome. They carved out a way to see me on the same day I called, showed up when promised, fixed the issue in a half hour, were super reasonable on prices, and very informative with my 200 questions. Will definitely use them again!
I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!
I received same day service. Sales representative stopped by my home between his other appointments. Our home owners insurance company (American Home Shield) had not responded to my request for service in five days. Mahis Air and Heat contacted me within a hour. We had been without air conditioner for five days. Mathis's sales representive called his office and arranged to have a new A/C installed that same day. The installers worked late to complete the install and the sales representive came by several times during the install to check on the progress, I would definitely recommend Mathis to my friends.
Arrived on time and delivered as promised.
very professional; very knowledgeable; installers very neat; no surprises work explained in detail. Recommend highly
We needed a new HVAC system, ours was 22 years old and was shot. We got bids from 3 different companies, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would give them a 5 star rating if it weren’t for the bit of rework that needed to be taken care. We would definitely recommend Mathis to others without hesitation.
Christi & Matt with Mathis Air are absolutely amazing! Our upstairs HVAC unit started blowing hot air and I was panicked! I called Mathis and they were able to squeeze us in same day! Matt came out and was able to diagnose the problem quickly and went to get the part for us. He was able to get it running of the evening and came back the next day with the compressor size we needed and fix the problem.
He was quick and efficent and I am so grateful for him! Christi at the office is absolutely the best and was so helpful and kind. We will be using them again if ever needed in the future!
We highly recommend Mathis Air & Heat !! Great experience from beginning to end. We were looking for a complete replacement and we couldn’t be happier. We received a quote from Kerry. He is very helpful and knowledgeable. We received a reasonable price and a great financing option.