Testimonials

Overall great experience. Kerry communicated everything very well. We needed a replacement for one of our units and he listened to what we wanted and provided several options to review. He explained the different payment options as well as a cash option. He gave us a couple of dates to choose from for them to come out to install. Everything was very smooth. His crew was on time and very professional. We’ll continue to use Mathis in the future.

when I called home advisor, they were calling me right at the same time. they came out when they said they were coming, gave me a great quote, came out and installed 2 a/c units within 3-4 hours. they were very professional, courteous and would recommend them to anyone at any time for a/c service. AAAAAA++++ pros!!!

I appreciated working with a local, family owned business. The right balance of professionalism and informality that allowed the team to build trust and a rapport. They were transparent with what the problem was, listened to our needs and gave us several options to consider. I didn’t feel over sold or scammed or under any high pressure sales techniques.

Mathis Air & Heat is The Bomb in Dallas!!!! Need your air tuned up…..checked out……fixed…..call Mathis Air & Heat….I do EVERYTIME!!!!

The owners are awesome!

Kerry Head came out the day after I called and was on time. Kerry was extremely professional, pleasant, courteous and knowledgeable. Unlike the two other vendors from which I requested quotes, Kerry did not try to sell me equipment that I did not need. I was/am extremely pleased with the overall experience of having to replace my entire system. The installer was equally professional and pleasant. He did not rush to get the job done, but rather took his time to make sure everything was done correctly. I could not have asked for a more attentive and professional group of people. I highly recommend Mathis Air & Heat!

Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn’t concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system’s 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!

Kerry, our sales rep, was very knowledgeable. He explained why our old system failed, why we needed a new system, and which new system he recommended. Independent research confirmed Kerry was correct. Kathy, in the office, efficiently kept us in touch, and was very easy to talk to. Juan and Cesar, the installers, were polite, efficient, and neat. Mathis provided us access to funding for our project, and even loaned us a portable AC unit for the weekend. We highly recommend Mathis Air and will use them for future maintenance.

Great company! I replaced the HVAC units in 2 homes. Their crew is polite and tidy and office staff is very friendly. I like to hear the company refer to their visits to the factories and that the employees have been there forever. You’ll get top notch work from these folks. Thank you!

Mathis has superb customer service (Christi is awesome!), and they are dependable with competitive pricing.