Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Mathis Air provides courteous service, very reliable and reasonably priced. A Very professional company.

Christi Mastin
YS

I was tired of my old 15 year old air conditioner unit breaking down several times every year and finally decided to get an estimate on a new cooling and heating unit. I requested an estimate from Mathis Air & Heat and Christie set up an appointment the next day for me to meet with their company representative, Kerry Head. He was very professional and explained what his company had to offer. He didn’t try to pressure me and talk me into purchasing the highest priced unit and took time to answer all my questions. I accepted his offer and had the new system installed. The installers removed my old inside and outside units, installed the new system, cleaned up everything, and removed off all the debris in about 4 hours. they were knowledgeable, experienced, and polite and did a great job. Kerry arrived with the installers, came back during the installation, and after the job was completed to make sure everything was done correctly. Many thanks to the office representative, Christie, for her help in setting up the appointments, helping to fill out the Customer Warranty Information, explaining the different credit options and her friendly attitude. I can’t say enough about this company and their excellent and professional customer service. I highly recommend them!

Yvonne Spence

Kerry and his team did a great job on the install day. Even though it was a super rainy day, they didn’t track any mud in the house and were very respectful throughout the process. Their prices were the best we were able to find and they were great from beginning to end. Would definitely recommend them to others.

Will Whitehill

Mathis Air and Heat was very professional and one of the best competitively priced for a variable air system for an 18 seer rated system. I met with 4 specific Air and Heat companies, and Mathis was the best hands down. I highly recommend them for any Air and Heat needs for your home.

Lane Parrish
Forney, TX
MP

If you want a company who values integrity, honesty and value for your money, please call Mathis. Not only did I save almost 4K versus another quote, they also did the job in less than 8 hours. The other company told me it would take two days. I cannot think of enough accolades to describe the experience. I was a manager for many years and this company exemplified quality leadership, happy employees and quality for the money spent. Before you sign a contract with another company consider carefully and give Mathis a call. I believe you will be pleased, grateful and sleep easily when you go to bed.

Mary P.
Rowlett, TX

We posted a need for a new HVAC system on Home Advisors. Several dealers reached out to us, but none as professional as Mathis. The sales person was thorough and considerate. He explained everything to our liking and had data to back up what he had to say. The installers were available to come that afternoon to do the work. Although the installers got busy right away, were customer oriented and considerate of our house, we believe they rushed the job. We were left with concerns that needed to be addressed. When I reached out to the sales person and office manager, they were right on it. The owner came out, inspected the work and made some revisions. No push back, just made it right. We would definitely recommend Mathis to others without hesitation.

Barbara Cornelius
Richardson, TX

Kerry was professional, informative, and helped solve our A/C issues. We look forward to using Mathis for our HVAC maintenance going forward!

Nick Novy
PHJ

Recently our AC units and 2 compressors went out and after obtaining several estimates, we found that Mathis Air & Heat were the most honest and caring. Matt came out initially and checked the systems and seemed very caring regarding our needs. He wasn’t concerned about only replacing the entire systems, but gave us more options to help us decide what was the best alternatives and how it would be more economical in the long run. The other companies that we received estimates were more concerned about our purchasing these expensive systems from them. The workers that installed our units were fast and reliable. Kerry Mathis came out to check and verify work being done and personally oversaw the work. I felt very special from the beginning to the end of the process which was very professional and personal customer service. Christie was very personal, walked me through the process for financing and could not believe how quick the process was completed. It was a 3 hour process to install flooring in attic and installing those heavy duty systems. We purchased an 18 seer unit and it is worth every dime. My husband & I would highly recommend Mathis to everyone because they will be ensuring that our system’s 2 year maintenance free will be trouble free. Thank you Mathis family for your care and support while going through this horrific discomfort and making us feel special. We are elated with this quiet cool system!!!!!!

Peggy Huff Johnson
VO

The team at Mathis was by far the most professional of all of the 4 companies we considered when replacing our HVAC system, from the owners (Matt and Christi), the salesman, to the techs. We received quotes ranging from the company that regularly advertises on TV to a smaller start up. Mathis pricing was fair and competitive. Plus, they gave us confidence in their knowledge. We highly recommend them for your HVAC needs. We will be signing a yearly maintenance agreement with them as well.

Van Orr
CT

Kerry was very helpful and fixed my problems quickly and gave a detailed description of what it was that he fixed… in the future mathis will be my first choice definitely will be referred to anyone in need of good affordable service.

Chris Turney